Contact Us

Whether you prefer phone, email, or web — we’re here to help you get the right travel insurance.

Reach us

Call us: 1-833-SACRAW-8 (1-833-722-7298)
Our automated assistant answers 24/7. If you’d like to speak with a licensed broker, we’ll call you back within 2 business hours during operating hours (Monday–Sunday, 8am–9pm Toronto time).

Email us: info@sacraw.com
Typical response within 1 business day (Mon–Fri, Toronto time).

Get a quote online: Our 2-minute quote tool is available 24/7 and gets you an exact price without any back-and-forth.

Privacy requests

Access, correction, or complaint requests under PIPEDA: privacy@sacraw.com (our Privacy Officer). See our Privacy Policy for details.

Claims & emergencies

Sacraw is the broker; claims and 24/7 emergency assistance are handled by our underwriter, TuGo Travel Insurance. If you’re in an emergency abroad, call one of TuGo’s 24/7 lines directly — see our Claims page for the full number list. For questions about the claims process, email claims@tugo.com or visit the TuGo claims portal.

Prefer to browse first?

Most questions are answered on our FAQ or Coverage pages. If you’re ready to get a price, our quote flow takes about two minutes.