Contact Us
Fastest way to reach us
Request a callback
Tell us when to call and what it’s about, and a licensed advisor will phone you back in your window — no hold music, no obligation.
Callback requested
Anything to add in the meantime? Email info@sacraw.com.
Whether you prefer a callback, an email, or doing everything online, we're here to help you get the right travel insurance. The quickest route: the callback form above.
Reach us
By phone: 1-833-SACRAW-8 — our automated assistant takes your details and a member of the team calls you back, usually within two business hours (published hours 10 a.m.–7 p.m. Eastern, 7 days). For coverage and policy questions, not claims.
Request a callback: use the form at the top of this page — pick your time window and a licensed advisor phones you back. No form handy? Emailing your name, number and a good time to info@sacraw.com works too.
Email us: info@sacraw.com
Typical response within 1 business day (Mon–Fri, Toronto time).
Get a quote online: Our 2-minute quote tool is available 24/7 and gets you an exact price without any back-and-forth.
Privacy requests
Access, correction, or complaint requests under PIPEDA: privacy@sacraw.com (our Privacy Officer). See our Privacy Policy for details.
Claims & emergencies
Sacraw is the agency; claims and 24/7 emergency assistance are handled by TuGo, the policy administrator (policies are underwritten by Industrial Alliance). If you’re in an emergency abroad, call one of TuGo’s 24/7 lines directly — see our Claims page for the full number list. For questions about the claims process, email our team at info@sacraw.com and we'll point you to the right place.
Prefer to browse first?
Most questions are answered on our FAQ or Coverage pages. If you’re ready to get a price, our quote flow takes about two minutes.
Sacraw Financial serves Canadians entirely online, with our registered corporate address for official mail located at 720 King St W, Suite 474, Toronto, ON M5V 3S5.
